Tuesday, February 18, 2014

Closed

Right now, I am really grateful for having had closed this ticket. This ticket was reopened three times. It is sometime frustrating to have a ticket that seems to be completed when there are little things that have not been attended to after extensive testing. In fact, I am grateful for having closed many other tickets. This is what my job is all about. But this ticket was a little frustrating since it was reopened so many times. I'm glad that I was able to finally get everything right with this issue. It wasn't that difficult, but I always try to close the ticket the first time. I am really grateful that I am able to move on to another issue.

No comments:

Post a Comment